CUSTOMER DELIVERY AND INSTALLATION SERVICES
DCI Provides Free Customer Delivery to any state agency in the State of Delaware when you purchase our products. Call our Customer Relations staff at (302) 857-5491 to get a quote. You can fax the order form to (302) 739-1608 or email us at DOC_DCISales@state.de.us.
DCI Order Form (you can fill-out, save a copy, print and e-mail this form)
DCI provides delivery in Delaware of DCI's products at no additional cost to our government customers. For our non-government customers a small fee will be added to cover delivery cost. Alternatively, customers can provide a pre-paid shipping label to have their product shipped. We will deliver shipments to your building's loading dock or ground level entrance doorway. The protective packaging is not removed to help prevent product-handling damage.
DCI Provides Product Installation Service anywhere in the State of Delaware.
DCI provides customer installation services when ordering case goods and seating. This service includes; product assembly, set-up and removal of delivery packaging materials. For orders of $5,000.00 or less, an installation fee of 6% will be charged. For orders larger then $5,000.00 an installation fee of 8% will be charged. The installation fee is in addition to current prices and should be shown as a line item on your purchase order.
OFFICE SYSTEM INSTALLATION
DCI provides office system furniture customers installation services which include; delivery, assembly and removal of packaging materials for a fee of 13% of the total order. Should you require installation on a weekend holiday, or nights the fee is 17% of the total order. POWERWORKS OFFICE SYSTEMS will incur an installation fee of 18%.
DORM FURNITURE – Due to the unique nature of each dormitory delivery and installation, DCI will provide a price quotation for this service.
Delivery and installation services outside of Delaware will require a DCI price quotation.
DCI provides one (1) month free product storage at no additional cost if you need to delay original delivery date. Each additional month (or partial month) of delay beyond the original due date will incur a separate storage fee of 3% of the order total value.